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Procedure

Ask for a consultation

Ask another department or clinician for a consultation, set out the question, and track the reply on the patient record.

Ask another department or clinician for a consultation, set out the question, and track the reply on the patient record. A consultation is one kind of order in Forge, placed from the Add Orders card like any other.

Ask for a consultation

  1. 1

    Open Add Orders and choose a consultation

    On the record, open Add Orders and search the catalogue for the consultation. Choose it to add its line to the ordersheet.

  2. 2

    Choose the specialty

    Choose the specialty you are asking. The request routes to the department or team that answers for that specialty, so it lands with the right people.

  3. 3

    Set the urgency

    Set the urgency so the answering team reads your request in the right order against the rest of their list.

  4. 4

    Set out the question

    Write the question in plain terms: what you are asking, and what you have found so far. A clear question earns a clear reply, and it stays on the order for the answering clinician to read.

  5. 5

    Place and track

    Choose Create, read the preview, and confirm. The consultation routes to the team. Track it on the record: the reply lands against the order and reads alongside the rest of the visit.

One place for the exchange

Both the question and the reply live on the order, on the same patient record. The whole team reads the exchange in one place, so the answer sits with the case it belongs to.

Common questions

Where does the reply appear?

Against the consultation in View Orders, on the same record. The reply reads alongside the diagnoses, orders and results for the visit.

Can I ask a specific clinician rather than a department?

Yes. Choose the team or clinician you are asking, and the request routes to them.

Is a consultation really an order?

Yes. It is one of the things you order for a patient, placed and tracked through the same lifecycle as a test or a medication.

Read how cross-consultation routes and returns as an order.

Record a diagnosis when the reply changes the picture for the visit.