Procedure

Register a new patient

Create a patient record in Gate, capturing identity, contact and any details the desk needs so later visits attach to one record.

Every patient in Pensieve holds one record, which belongs to the patient and exists once across every hospital that runs Pensieve rather than being scoped to or owned by a single organisation. You create that record here in Gate, before their first visit opens. Registration captures who the patient is and how to reach them, so every later visit attaches to the same record.

One record per patient

Search before you register, so a returning patient keeps their single record. Read find a patient first, then come back to register only a genuinely new arrival.

Before you start

You are signed in at the registration desk.

You have searched for the patient first.

The patient can give a name, a date of birth and one contact detail.

The fields

The registration form is one page. Three fields are required, and the patient needs one contact identifier so the record can be traced later.

Patient's Name text Required	The patient's full name as they give it.
Date of Birth date Required	Picked from the calendar.
Gender choice Required	Male, Female or Other.
Aadhaar number	A 12-digit national identifier. One of Aadhaar or Mobile is required.
Mobile number	A 10-digit contact number. One of Aadhaar or Mobile is required.
ABHA ID number	A 14-digit national health account, revealed under Show more.
Hospital Identifier choice	A legacy record identifier the site already uses.

Register the patient

1
Open the registration desk
Select Add New Patient on the front desk. The registration form opens. If a search returned no match, its Add New Patient action carries you here directly.
2
Enter the identity fields
Fill Patient's Name, Date of Birth and Gender (Male, Female or Other). The form holds until all three are complete.
3
Add a contact identifier
Enter a 12-digit Aadhaar number or a 10-digit Mobile number. One of the two is required. If the Aadhaar checksum reads wrong, the field tells you which digit to fix.
4
Reveal the optional identifiers
Select Show more for a patient who carries an ABHA account or a hospital identifier. Add an ABHA ID (14 digits), an ABHA Address, and a Hospital Identifier, choosing its type from MRN, Hospital Number, IP Number, OP Number or UHID.
5
Confirm and create
Select Add New Patient to create the record. The record is minted and you land on the patient's desk. If a warning appears first, read the next section before you confirm.

When a match exists

The desk checks the identifiers you enter against the records that already exist, and it responds in one of two ways.

Aadhaar already registered

An Aadhaar that already exists is a hard block. The desk shows "This Aadhaar is already registered" and holds the form. Open the existing record, or return to search. Uniqueness on the Aadhaar keeps a second record from forming.

Mobile number matches

A mobile match is a soft confirm. The desk lists existing patients with that number, each shown by name with the Aadhaar and date of birth partly masked. If your patient is genuinely new, the button reads Yes, Add New Patient. If one of the matches is your patient, open it instead.

Identity here, clinical content in Atlas

Registration writes who the patient is. A clinician records diagnoses, results and documents against the visit later, in Atlas, the patient record. Keeping the two apart is what lets one record follow a patient across every site.

Common questions

Can one person hold two records?

One person holds one record, which belongs to the patient and exists once rather than being held by any single organisation. The Aadhaar block and the mobile confirm keep a second record from forming.

Which identifier should I capture?

Capture the Aadhaar where the patient carries one, since it holds a single record open per person. A mobile number is enough on its own.

Where does the record live?

The record belongs to the patient and has no owning hospital. It exists once and follows the patient, so care at any site draws on the same history. The organisation is the custodian of the record for the care it delivers, not its owner.

Open a visit for the patient you have just registered.