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Procedure

See what is due

Open the ward task list to see the medications, observations and other care due now for your patients, and what is coming up.

You open the ward task list to see the care due now for your patients. Quest turns each ordered dose and observation into a scheduled task with a due time, and shows you your own list.

A due task is a scheduled step of care with a due time, such as a medication dose or an observation. Each task follows the duty roster and lands with whoever is on shift.

Open the ward task list

  1. 1

    Open your due list

    From the desktop, open the ward task list. Your due list opens, scoped to the patients your role and shift place with you.

  2. 2

    Read what is due now

    The list sorts urgency first: overdue at the top, then due soon, then later. Each row shows the patient, the task, and the due time.

  3. 3

    Spot the overdue tasks

    An overdue task carries a colour, an icon and the word Overdue, so it stands out from the rest. Work these first.

  4. 4

    Narrow the list

    Filter to one patient, or to Medications for a drug round. The list narrows to match, and the sort holds.

  5. 5

    Open a task

    Tap a row to open the patient and the task. You act on it in the patient record and mark it there.

  6. 6

    Look ahead

    The timeline shows the doses and steps coming up, so you plan the rest of the shift.

If your list looks empty, check the roster shows you on shift. The list follows the duty roster and lands each task with whoever is on.

The list and the record stay in step

Recording the outcome of a task keeps its history. A dose is given, held, refused, unavailable or missed. The due list and the record move together, so the next nurse reads the same picture.

How a task moves

Each ordered dose becomes a scheduled task. It falls due at its time, and you record the outcome against it.

Figure 1.Diagram showing a task moving from scheduled to due, then to given, held, refused, unavailable or missed.

Those five outcomes close a due task. A sixth outcome, given in error, corrects an entry already recorded rather than closing a task that is still due.

Common questions

Why is my due list empty?

The list shows the patients the roster places with you this shift. Check you are on shift, and the tasks appear.

What is the difference between held and missed?

A held dose was not given on a clinical instruction, and the reason sits with it. A missed dose passed its due time with no outcome recorded. Both stay on the record.

Where do these tasks come from?

A clinician places an order, and each ordered dose or step becomes a due task with a time.

Record a dose the moment you give it in record a dose, and read how your due list is built.