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Product overview

What a patient sees

Describes the view a patient has of their own record, including visits, results and documents, and the parts open to them.

Your record follows you across every visit to the hospital. When you sign in to your patient view, you see your own record: your visits, your results and your documents, and the parts that are open to you.

Where this view comes from

Your view reads from the same record your clinicians use. You see your own copy of it, kept current as your care goes on.

Your whole record

The patient record is the durable account of your care across every visit. It holds your diagnoses, your results, your documents and the choices you have made about sharing. Atlas holds this record for the hospital, and your view reads from it.

Everything hangs from your visits. A visit is a single contact between you and the hospital. A walk-in to the outpatient desk is a visit. A stay on a ward is a visit. Each visit appears with its date, the reason you came, and the staff who saw you.

What your view holds

PartWhat it shows
VisitsEvery contact with the hospital, with its date and reason.
ResultsYour laboratory and imaging results, each marked as preliminary or final.
DocumentsLetters, discharge summaries and files attached to your record.
DirectivesThe choices you have made about sharing your record.
Access historyThe hospitals that have opened your record, and when.

Each part opens to its own page. Set who sees what in access directives, and review opens in who looked at my record.

Results and documents

Your results appear in your view, each marked as preliminary or final, so you can see where a result is still being confirmed. An imaging report appears beside its images once a clinician has written it. Documents include your discharge summaries, your letters, and any file the hospital has attached to your record.

Parts open to you

All of your record is open to you. Your own view of your record is never held back from you for your protection. You reach your own information in full, and any restriction you set limits only what others see, never what you see yourself.

Your patient view
Visits
Results
Documents
Directives
Who looked
Sharing
The home of your patient view, with your visits, results and documents in one place.

One record across sites

Your record belongs to you. It exists once, has no owning site or hospital, and follows you across every hospital that runs Pensieve. A hospital reads it only while it is treating you. Care at any site draws on the same history. When you move between sites, your record travels with you.

Read how one record stays consistent in the record across sites.

Common questions

Who else can see my record?

Staff caring for you reach the parts their role and your care allow. You review who has opened your record at any time.

When do my results appear?

Your results appear in your view, marked as preliminary or final, so a result still being confirmed is shown as preliminary. An imaging report appears beside its images once a clinician has written it.

Can I share my record with my family?

Yes. You grant a family member access to the parts you choose, and withdraw it later.

Set who can see each part of your record with access directives.